Report the repair

Reporting a repair has never been easier. Simply click on the button below and provide as much information as possible to allow us to diagnose the repair and send one of our trusted contractors over to you.


If you smell Gas, or think that there may be a Gas or Carbon Monoxide leak, please call the National Gas Emergency Helpline on 0800 111 999. Full detail about what to do if you smell gas are available on the National Grid Website.


Certain repairs are emergency, usually in relation to gas, electricity or water (leak). If you have a serious repair to report which requires an urgent call out, please call us on 01274 308 333 any time.


If your repair is non-urgent, please click on the button below and provide as much information as possible.